When emergencies strike, every second matters. ActiveAlert from Active911 is built to get first responders moving faster and smarter with real‑time alerting, mapping, and team coordination — all crucial tools for EMS teams
🔔 Instant, Reliable Alerting
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Seamless CAD integration: Works with virtually any dispatch Computer‑Aided Dispatch (CAD) system. Alerts are automatically parsed and pushed to your device—no manual input required Active911FirstNet.
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Multi‑channel delivery: Alerts can come via companion apps on Android, iOS, PC, or through SMS, voice, and email—ensuring you don’t miss a call even if one delivery method fails Active911FirstNet.
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Speed you can trust: ActiveAlert’s infrastructure processes and dispatches alerts in under 10 seconds, often beating traditional tones
🗺️ Embedded Mapping & Routing
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Tap an alert’s address and get live routing via Google, Apple, Waze, or others directly from the app Active911.
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Map markers let you visualize hydrants, AEDs, Knox Boxes, landing zones, and more. Photos, PDFs, or pre‑plans can be attached for quick reference
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Adjust map views based on locality — zoom wide for rural calls or zoom tight in dense urban zones Active911.
👥 Know Who’s Responding, in Real Time
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Use customizable response buttons (up to 10, six-character labels) to let your team know if you’re responding, arriving, unavailable, etc.
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Track teammates live via GPS: Foreground GPS shares location only when the app is open; Background GPS tracks continuously.
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Admins can log and export team responses for after‑action reviews via the online console.
🛠️ Robust Administrative Tools
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Online cloud portal provides full agency management: customize filters, build groups, assign devices, manage users, and control billing
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Custom groups & filtering let you target alerts to appropriate teams (e.g., advanced life support units only).
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Map Data & Pre‑Plans can be uploaded and shared—ensuring all responders have mission‑critical location intelligence.
📊 Data & Reporting to Improve Performance
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Detailed analytics (e.g., busiest addresses, hours, users) are available through the console to help identify trends and optimize preparedness.
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Saved alert logs (indefinitely stored on iOS, up to 1 month on Android, with admins retaining full history) support quality assurance and training needs.
📱 Platform & Support Overview
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Available for iOS and Android devices; the latest iOS release (v1.6.193, June 24, 2025) brought UI enhancements, better mic permissions for ActiveComms, and faster AlertChat loading.
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Google Play version (July 2025) shows strong performance (4.0★ from 4.8K ratings, 500K+ downloads)
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Real‑time support is available 24/7 from U.S.-based staff—no extra cost for support or onboarding.
🔗 New: ActiveComms Integration (Radio Bridge)
ActiveAlert now integrates ActiveComms Radio Bridge, allowing radio communications directly within the app—eliminating the need to juggle smartphones and hand‑held radios. You’ll see call info and radio traffic in one interface, with PRYME‑supplied cables connecting physical radios to mobile devices.
📝 Why EMS Agencies Should Choose ActiveAlert
Benefit | Impact for EMS |
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Faster calls | Alerts delivered rapidly and reliably, even before traditional tones |
Clear navigation | On‑scene routing and incident context in one tap |
Better coordination | Response buttons, live tracking, and group filtering streamline team response |
Operational insight | Reporting tools support improved staffing, training, and response strategy |
Unified communication | With radio integration, active responders can stay informed without switching devices |
🧠 Final Thoughts
ActiveAlert is a force multiplier for EMS — it blends speed, clarity, and control in one flexible platform. Whether you’re a volunteer squad or part of a large agency, it helps you respond faster, coordinate smarter, and improve continuously. Since I carry my phone with me this makes it easier to keep an eye on not only my first due but around me as well.
👉 Tip: Start with the 90-day free trial (per pricing FAQ) to evaluate performance in your area
👉 Tip: Faster responces are achieved without taxing radio systems or in hard to reach areas
👉 Tip: Allows you to see active providers in the area and who looked at the call
We are not recieving financial compensation for this product review, I do use this when working at my 911 squad and they pay for the subscription for me.
The website to take a look is https://active911.com/products/activealert/